Highborne

FAQ

Common questions about Highborne

Practical answers for clinic owners and operators evaluating the platform.

Who is Highborne built for?

Highborne is built for health spas, med spas, HRT clinics, wellness clinics, and cash-pay practices that need clinical workflows and business operations in one product.

Which treatment workflows does it support?

The product is designed around treatment workflows such as hormone therapy, injectables, IV therapy, laser treatments, photos, visit logs, prescriptions, checkout, and follow-up.

Does Highborne include online booking?

Yes. Clinics can publish services, providers, schedules, and a booking widget. Booking is gated on real provider schedules and offered services so patients do not see impossible choices.

Can we publish a clinic marketing site?

Yes. Each clinic can manage pages, service content, provider bios, testimonials, blog posts, lead capture, analytics, and an embeddable booking widget.

How does pricing work?

Highborne is $100 per active clinic, $100 per confirmed clinical provider, and $100 per published website each month. Annual billing provides 12 months for the price of 10, and the pricing page shows the exact component total before checkout.

What about security and compliance?

Highborne is designed with tenant isolation, role-based access, audit trails, encrypted storage patterns, and HIPAA-oriented operating controls. Final production operation still depends on the hosted deployment and vendor agreements a clinic chooses.

Are vendor integrations live automatically?

No. Vendor-backed features such as payments, financing, insurance, PDMP, push, and social/review platforms require the clinic's credentials, vendor onboarding, and production configuration before live use.

Can I see it before subscribing?

Yes. Book a demo to walk through the clinic, patient, and operator workflows with the Highborne team.

Ready for a guided walkthrough?

See how Highborne handles booking, treatment workflows, billing, patient communication, and clinic-site publishing.